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Deepak Iyengar

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Deepak Iyengar

Associate Professor of Business, David P. and Constance W. Lyons Endowed Chair in Logistics

I view myself as one of the enablers that can help students make the transition from college to being an effective and efficient business owner/manager.”

Dr. Iyengar received his Ph.D. in the area of Logistics and Supply Chain Management from the University of Maryland, College Park in 2005. He has a Masters in International Business from The Indian Institute of Foreign Trade, New Delhi and Bachelors of Commerce (Honors) from Osmania University. As part of his academic career he has taught in various Universities like the Central Washington University, University of Maryland, University of Kentucky, Indian Institute of Management Indore and Qatar University. His research has been published in leading journals and books of logistics and supply chain management and his teaching interests involve Lean Six Sigma, Supply Chain Management and Logistics Management. In addition, he has mentored and has been directly involved with over 100 projects in the area of lean/six sigma implementation. Prior to his academic career, he worked for Glaxo India Limited and Group Usha.

Education

Ph.D. in Business Administration, December 2005, Major: Supply Chain Management Minor: Information Systems, Robert H. Smith School of Business, University of Maryland, College Park, MD, U.S.A. 

Masters in International Business, August 1996, Concentration: International Business and Logistics, Indian Institute of Foreign Trade, New Delhi, India. 

Bachelor of Commerce (Honours), July 1994, Indian Institute of Management & Commerce, Osmania University, Hyderabad, India.

Publications and Exhibitions

Nilakantan, R., Iyengar, D., Rao, S., Lee, K. (forthcoming), “On the Viability of Fixing Leaky Supply Chains for the Poor Through Benefit Transfers – A Call for Joint Distribution,” Journal of Business Logistics. 

Rao, S., Lee, K., Connelly, B., Iyengar, D. (2018), “Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes,” Decision Sciences, 49(2), pp 275-305. 

Kale, R., Iyengar, D., Fadil, P. (2017), “Product Substitution and Customer Service: A Simulation Study,” Quarterly Review of Business Decisions, 3(4), pp 331-342. 

Nilakantan, R., Iyengar, D. (2015), “Beyond Size: The Rise in Power of the Transaction Sector in India Post-Liberalization,” Journal Transition Studies Review, 22(2), pp. 3-19. 

Badurdeen, F., et al. (2014), “Quantitative Modeling and Analysis of Supply chain Risks using Bayesian Theory,” Journal of Manufacturing Technology Management, 25(5), pp. 631-654. 

Rao, S.S., Iyengar, D., Goldsby, T.J. (2013), “On the Measurement and Benchmarking of Research Impact Among Active Logistics Scholars,” International Journal of Physical Distribution and Logistics Management, 43(10), pp. 814-832.

Griffis, S.E., Rao, S.S., Goldsby, T.J., Voorhees, C.M., Iyengar, D. (2012), “Linking Order Fulfillment Performance to Referrals in Online Retailing: An Empirical Analysis,” Journal of Business Logistics, 33(4), pp. 278-292. 

Iyengar, D., Rao, S.S., Goldsby, T.J. (2012), “Evolution of the Transportation and Warehousing Sectors in the U.S. Economy- A Longitudinal Study,” Transportation Journal, 51(4), pp. 373-398. Best Paper Award. 

Rao, S.S., Goldsby, T.J., Griffis, S.E., Iyengar, D. (2011), “Electronic Logistics Service Quality (eLSQ): Its Impact on Customer Satisfaction and Retention,” Journal of Business Logistics, 32(2), pp. 167-179. 

Rao, S.S., Iyengar, D. (2010), “Rate of Software Piracy Vs. Value of Software Piracy,” Indore Management Journal, 1(4), pp. 52-72. 

Badurdeen, F., Goldsby, T.J., Iyengar, D., Jawahir, I.S. (2009), “Extending Total Lifecycle Thinking to Sustainable Supply Chain Design,” International Journal of Product Lifecycle Management, 4(1-3), pp. 49-67. 

Rao, S.S., Goldsby, T.J., Iyengar, D. (2009),“The Marketing and Logistics Efficacy of Online Sales Channels,” International Journal of Physical Distribution and Logistics Management, 39 (2). 

Holsapple, C.W., Iyengar, D., Rao, S.S. (2008), “Parameters for Software Piracy Research,” The Information Society, 24 (4), pp. 199-218.