Organizational culture is a direct reflection of the communication within. The bests are relentlessly committed to anchoring its communication with the organizational mission and values.
Mark is responsible for providing HR support to Publix’s nearly 1,300 stores and locations. He is responsible for the Labor Relations Group comprised of a traditional labor relations function, a Survey and Assessment office, the review of labor compliance for select categories within the supply chain, and an EAP group responsible for counseling, drug testing, and criminal background checks.
Mark has over 25 years of management experience in large corporations both domestic and international with emphasis on organizational behavior, employment, labor and employee relations. Mark joined the 230,000 employee Publix Super Markets in 1998 after a career in HR at an international contractor.
Mark attained his Ph.D. in organizational conflict at Nova Southeastern University in 2020. His dissertation is the development of a quantitative model regarding employers’ messaging and response to an NLRB petition for election and is entitled Voice of the Employer: A Mixed -Methods Study of Winning Messages for NLRB Elections. Mark also graduated from the University of Texas at San Antonio with both an MBA, and a Bachelors degree in HR. All academic degrees were achieved while working during the day and school at night. Mark’s research and practitioner experience focuses upon creating and maintaining an organizational culture for the achievement of its mission by emphasizing positive employee relations and organizational communication.
Mark has received a number of professional accolades over the years including SHRM’s selection of Mark as the 2018-19 Florida HR Professional of the Year, as well as his recent selection for SHRM National’s Labor Relations Expertise Panel. SHRM has published several of Mark’s articles including his recent Labor Day article on Understanding Union Operations. In his spare time, Mark enjoys volunteerism at the Salvation Army, the Kiwanis Club of Lakeland, and serves on the board of the Friends of Bonnet Springs Park as well as the United Way of Central Florida and the Kiwanis Club of Lakeland.