Campus Safety and Security - Florida Southern College in Lakeland, FL

Stanley Guard Personal Safety App

To ensure your safety and protection on campus, Florida Southern College is providing students with the no-cost Stanley Guard personal safety app — a powerful and extremely intuitive personal safety service that you download onto your mobile device.

Download App User Guide

This state-of-the-art security app will replace the no longer supported “gray key fob” transmitter devices that previously were distributed to FSC’s first-year population and other new students.

We ask you to take the time to download the app to your Apple or Android smartphone. After completing the required registration process, prompts within the app will guide you through quick and easy setup procedures.

Until you have installed and completed the app registration, all students, faculty, and staff members have been asked to call 911 for any emergency. These direct calls to 911 will default to the Lakeland Police Department; since Lakeland Police officers are assigned to the FSC campus, the emergency response will be seamless.

Tutorial Videos

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Startup Tutorial

App Permissions Tutorial

Frequently Asked Questions

If I have questions during download or setup of the app — or after connecting to the security system — where can I turn for help?

Members of the Safety and Security team have received training in the installation and operation of the new security app, as well as staffers in the Office of Student Life. Users who have questions about the security app can reach Safety and Security by calling 863-680-5010. To reach Student Life, call 863-680-3952.

Do I need to fill out the medical information section of the user profile?

Members of the Safety and Security team ordinarily do not have access to any medical history information; since they often will be the first to respond to emergency situations, the inclusion of medical information in a user’s profile (e.g., diabetes, epilepsy, etc.) can help responders assess the situation more quickly.

I noticed that there is a “report” function. Where do those reports go?

The Safety and Security team will receive notifications from reports sent via the app. These notifications are NOT prioritized as emergencies. If you have an emergency, please use the “alert” button.

Can I change my Username?

No. You cannot change your Username, as that is unique to you once registered.

Can I change my PIN?

All downloaded copies of the app will have a default PIN of 1111. After you complete the setup process, you will be able to reset this temporary PIN within the app. We recommend using your date of birth as an easy number to remember in a stressful situation. For all alert cancellations, you will need to enter 1111, unless changed.

Do I need to keep my notifications on for this app?

Yes. Keep notifications on, so we can send information to your phone in case of an emergency.

Will this take place of the old text alert system?

Florida Southern will be able to send out email, push notifications, and/or SMS messages via Stanley Guard’s “Notifications” feature.

Can parents or guardians sign up for this app?

No. The app is provided exclusively to Florida Southern College students, faculty, and staff members.

How does the new security system work?

The Stanley Guard security app uses Global Positioning System (GPS) technology to provide the exact address of any emergency to FSC’s Safety and Security team. In addition to residence halls and other on-campus structures, the app’s expanded coverage area will include off-campus apartment housing.

What happens when a user leaves the coverage area?

The app will alert users when they have entered or are leaving a coverage areIt also can be used to warn users if they are entering a dangerous area.

What information will dispatch officers see when alerted to an emergency situation?

The dispatch officer will see whatever identifying information Florida Southern College and the user have uploaded. This could include the user’s physical description, a photo, phone number, and medical or vehicle information. The identifying information uploaded by a user will enhance the ability of the Safety and Security team to quickly and effectively locate the user.

What are some other noteworthy features of the new security system?

Users who send emergency alerts can automatically send live-streaming video to the Safety and Security team’s dispatch office when this function has been activated in the user’s app settings.

The app also allows users to receive safety alerts in the forms of push notifications, texts, or emails that are specific to one’s current location, and it allows immediate access to emergency plans and campus maps.

To update the app with the latest available features, users should log off, then log back in.

The new security system will be monitored 24/7 by the Safety and Security team’s dispatch office.

What happens if an alert accidentally goes off/is triggered?

You will receive a text stating that the alarm has been triggered. The user can reset the app with the pin.