Services Offered
Support Services:
- Faculty & Staff Computers
- Network connectivity
- Intranet & Internet access for the College
- e-mail for Students, Faculty, and Staff
Faculty & Staff Training:
- Offered each semester & during the summer
- Focus on basic elements of the campus-wide software package
- Weekly workshops for Faculty & Staff
Help Desk:
- Phone support for software questions related to campus- wide package
- Manned by students during regular lab hours
- Hours of Operation during the semester
- Monday - Friday: 8:00am-Midnight
- Friday: 8:00am-7:00pm
- Saturday: 1:00pm-7:00pm
- Sunday: 1:00pm-Midnight
- Summer hours:
- Call: (863) 616-6426
- Location: Building RT on the campus map
NOTE: If your equipment is new and under warranty, please contact the vendor who sold the equipment to you.
Suggestions to help end users:
- Learn about the software you are using
- Learn about the equipment you are using
- Maintain current backup copies of your data files